How to delete the contents of a mailbox but keep the mailbox

You may find a situation where you need to remove all of the email and content in an Exchange mailbox but retain the mailbox itself.

Below are the Exchange Management Shell commands to remove all of the contents of a mailbox:

Option 1)
Search-Mailbox -Identity “April Stewart” -DeleteContent

Option 2)
Export-Mailbox -identity “April Stewart” -DeleteContent

Your account must be a member of the group: “Mailbox Import Export”.
To find out what Exchange groups you are in:
Get-ManagementRoleAssigment -RoleAssignee “JohnDoe_Admin”

Note: Organization Management does not have the special permission that “Mailbox Import Export” has which allows deleting of the mailbox content.

Use the following Exchange Management Shell command to assign the Mailbox Import Export permissions to your administrator account:
New-ManagementRoleAssignment -Role “Mailbox Import Export” -User “JohnDoe_Admin



Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.