Frozen Exchange Server? How to shut it down safely
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Here is what I do on a frozen unresponsive Windows Server to help protect any active database application services that may be running on the server, like Microsoft Exchange or SQL. These steps are worth trying before you initiate a dirty shutdown (turn off the server w 'the power button')
1) Open services.msc on a different server, then connect to the server that is going to be shutdown. Stop critical database services like the Information Store (it may get stuck in a stopping state, but its Read more [...]